#46: Dell's Global Loyalty Lead - Exploring Gamification

30/07/2020 1h 5min Temporada 1 Episodio 46
#46: Dell's Global Loyalty Lead - Exploring Gamification

Listen "#46: Dell's Global Loyalty Lead - Exploring Gamification"

Episode Synopsis

Dell is one of the world's best known computer companies, positioning itself as "powering the next technological revolution". With a laser focus on driving clear and measurable business outcomes, Dell's Mitch Kennedy discusses his insights on the impact of transactional rewards, the power of gamification, the importance of understanding human psychology as well as the increasing importance of the Advantage Rewards program and loyalty initiatives in Dell worldwide. This episode is sponsored by Epsilon.Show Notes: 1) Mitch Kennedy: Global Loyalty Strategy Lead, Dell 2) Dell Advantage Programme3) Book: Drive: The Surprising Truth about What Motivates Us by Daniel Pink 4) Book: Actionable Gamification by Yu-Kai Chou 

More episodes of the podcast Let's Talk Loyalty