Listen "#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme"
Episode Synopsis
Running a loyalty programme can be challenging in many ways so who can you turn to for advice, a second opinion and access to global loyalty brain power when you need it? One place is the "Customer Strategy Network" or CSN, of which I'm delighted to be a member.CSN is a global organisation of loyalty practitioners and in this short episode I summarise my conversation with Nick Chambers who leads the CSN and share the types of loyalty projects the CSN typically supports. Show Notes:1) Customer Strategy Network 2) Nick Chambers 3) Let's Talk Loyalty Episode #19 with Customer Strategy Network