In this episode, Head of Client Services Sara Harris chats with Marisa Ross, Senior HR Consultant at ProcessWorx and ProcessWorxAg, about what it really takes to build a good workplace culture and why it matters more than ever.They cover:What workplace culture actually means (beyond free coffee and values posters)The four phases of the Culture Alignment Maturity ModelHow communication and feedback shape trust and performanceThe role of psychological safety and resilienceWhy recognition and accountability go hand in handHow culture plays out across the whole employee life cycleThe connection between culture, HR systems, and safety outcomesIf you’re looking to improve communication, boost engagement, and create a workplace where people genuinely want to stay, this episode is full of practical insights to help you get started.Remember — protecting your people protects your business!www.processworx.com.au

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