Why Humans Beat Bots with Ted DeBettencourt   In this episode of Legal Marketing Radio by LaFleur Marketing, co-founder of Juvo Leads, Ted DeBettencourt, joins to discuss the superiority of human-operated live chat services in converting digital leads within the legal sphere. Ted shares his journey from running a legal marketing agency in Boston to founding Juvo Leads, which now serves over 1100 law firms nationwide. The conversation addresses the limitations of AI in managing complex and empathetic client interactions and emphasizes the importance of a human-AI hybrid model. Ted also discusses the use of AB testing to continually improve chat strategies and highlights the ongoing challenges and future prospects of integrating AI with human chat operators.   00:00 Introduction to Legal Marketing Radio 00:05 Meet Ted DeBettencourt: From Legal Marketing to Juvo Leads 00:25 The Human Element in Digital Lead Conversion 01:23 The Birth of Juvo Leads 03:05 AI vs. Human Interaction: A Deep Dive 05:18 The Power of Data and AB Testing 12:23 Future of Chat and AI Integration 13:52 Conclusion and Final Thoughts

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