When James Swift moved from Sales into his L&D role at Leyton UK, he started as many do—trusting the 'L&D experts', buying content, and chasing engagement. But it didn't deliver results. So he flipped the script. In this episode, James shares how he built a culture of accountability, motivation, and autonomy—putting learners in charge of their own development. Discover how informal coaching evolved into a structured pathway, and why trusting people to learn their way outperformed content-driven solutions in driving real performance. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/170/  Podcast information and more episodes: https://learninguncut.global/podcast/

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