Problem Solving II: Solving Problems at the Lowest Level

Lean 911
15/09/2023 22 min Episodio 19
Problem Solving II: Solving Problems at the Lowest Level

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Episode Synopsis

How many “solutions” proposed by leadership actually work? Do we really engage the front-line associates in solving problems? As a part of a series on Problem Solving, Mark DeLuzio discusses why it is crucial to engage those closest to the problem in developing a problem-solving culture. He also gives examples as to why this approach really works, and is a key ingredient towards enriching the work life of your fellow associates.

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