Communication Myth 7: Written communication is safer than verbal

21/07/2025 Temporada 004 Episodio 007

Listen "Communication Myth 7: Written communication is safer than verbal"

Episode Synopsis

Email feels safe—measured, efficient, professional. But when emotion is involved, written words can do more harm than good. In this episode, we explore why clarity on the screen doesn’t guarantee clarity in the mind—and why great leaders pick up the phone when it matters most. Comfort or connection? You choose.