How often do we assume that people understand everything we say? On this week's episode, Helen Dowling from Exceptional Thinking shows you why it's essential to check, check and check again that people understand and know how to do their jobs and also have measures in place so you can see where there are issues.To find out more go to www.exceptionalthinking.co.ukTo book an appointment to talk about lead generation, go to www.exceptionalthinking.co.uk/contact Hosted on Acast. See acast.com/privacy for more information.

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