🐮 How do you turn a brand-new customer into someone who can't imagine working with anyone else? In this episode of The Lawn Care Blueprint, Ezra talks with bestselling author Joey Coleman about the small, deliberate actions that create unforgettable first impressions and long-term loyalty. Joey shares why those early weeks after someone signs on are the most critical in shaping their experience, the hidden reasons customers disappear, and the simple systems that keep them coming back year after year. Whether you're in lawn care, landscaping, or any service-based business, you'll walk away with fresh ideas to strengthen relationships, boost retention, and stand out from the competition. Need help marketing your lawn and landscape business? We offer powerful solutions to help you grow: 👨‍💻 New Website Offer – Launch your site for just $1 your first month on select plans! Start getting more leads and get found online. 📈 SEO for Lawn Care – We optimize your site so customers can find you fast. 🚨 Google Ads – Win more jobs with expert-managed PPC campaigns. Ready to grow? Let's talk! Green Frog Web Design 📲 Best CRM for the lawn and landscaping industry:  Try Jobber today 🌎 Find our Lawn Care Bueprint Website Here

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