This discussion looks at the Target Operating Model (TOM), defining it as a strategic blueprint to align an organisation's operations with its goals. It highlights the core components of a TOM, such as people, processes, technology, governance, and information, explaining how these elements work together. The document also describes a structured design approach for creating a TOM, involving steps like setting objectives, stakeholder engagement, and gap analysis. Finally, it mentions common frameworks and methodologies used in TOM development, emphasising its role as a comprehensive guide for achieving strategic aims.

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