MTN is redefining what it means to put customers first.

06/10/2025 10 min
MTN is redefining what it means to put customers first.

Listen "MTN is redefining what it means to put customers first."

Episode Synopsis

In this conversation we sit down with Mmenyana Ranku, General Manager for Branded Retail and Business Experience Hubs at MTN South Africa, to explore the company’s #1CustomerCommitment campaign: We Listen. We Care. We Make Moves.

From transforming traditional retail spaces into inclusive, digitally enabled experience hubs to rolling out biometric facial authentication and putting affordable smartphones in the hands of millions, MTN is redefining what it means to put customers first. Mmenyana shares the journey of innovation, community empowerment, and digital inclusion, giving listeners a behind-the-scenes look at how MTN turns feedback into action and why every customer interaction matters. Kaya FM