Why AI Implementations Fail – and How PEOPLE Can Fix It | Barry Eustance & Mark BlackwellBarry Eustance, Founder of The Sixsess Consultancy, joins Mark Blackwell, Partner at Arkaro Consulting (Geneva), to explore one of the most revealing findings in the current AI landscape – why up to 95% of AI implementations fail.Drawing on evidence from Gartner, Kotter International, Hilary Scarlett’s neuroscience-based framework and Julie Hodges' People-centric Organizational Change, Barry and Mark discuss how the failure of AI adoption isn’t primarily about technology – it’s about people.They examine the link between the PEOPLE Change Management and Leadership Framework (The Sixsess Consultancy) and Hilary Scarlett’s S-P-A-C-E-S model (Neuroscience of Organisational Change). Both show how success depends on human factors – self-esteem, purpose, autonomy, certainty, equity, and social connection.Key discussion points:- Why between 70% and 95% of AI projects fail to meet objectives.- How leadership misunderstanding and “corporate FOMO” drive poor implementation.- The neuroscience of resistance to change and how to mitigate it.- How PEOPLE-centric leadership enables sustainable, effective AI adoption.- The link between PEOPLE and S-P-A-C-E-S – and why alignment matters.Barry and Mark explain:- AI is not the enemy. Mismanaged change is.- To succeed, organisations must focus on the PEOPLE who use AI, not just the systems that deliver it.Chapters:0:00 Introduction to Change Management Frameworks3:00 AI Implementation Challenges6:00 The S-P-A-C-E-S Framework9:00 AI and Organisational Strategy12:00 The Importance of People-Centric Leadership15:00 Empowerment and Optimisation in AI18:00 Purpose-Driven Vision and Learning21:00 Conclusion and Future TopicsLinks:The Sixsess Consultancy Home: https://sixsess.orgPEOPLE Change Management & Leadership Framework Course: https://sixsess.org/training/people-change-management-leadership-framework-course/Arkaro Consulting – Why AI Implementations Fail (Neuroscience Perspective): https://arkaro.com/why-ai-implementations-fail-neuroscience/MIT Research Shows What We've Been Saying: Why 95% of AI Implementations Failhttps://www.linkedin.com/pulse/mit-research-shows-what-weve-been-saying-why-95-ai-implementations-v8fuf/?trackingId=aWmCE23hSOaaMSIcn6Yk6A%3D%3DHilary Scarlett’s Neuroscience of Organization Change:https://www.koganpage.com/hr-learning-development/neuroscience-for-organizational-change-9781398621282Julie Hodges’ People-centric Organizational Change and Managing and Leading People through Organizational Change:https://www.koganpage.com/authors/julie-hodgesKeywords:AI Implementation Failure, The Sixsess Consultancy, Barry Eustance, Mark Blackwell, Arkaro Consulting, PEOPLE Change Management and Leadership Framework, Hilary Scarlett, S-P-A-C-E-S Framework, Organisational Change, AI Adoption, Change Management, Leadership and AI, Neuroscience of Change, Organisational Culture, Employee Engagement, Purpose-Driven Leadership, People-Centric Change, Technology Strategy, Cultural Transformation, Change Leadership, AI StrategyI hope you really enjoyed our podcast and found it to be inspiring and insightful.Please remember to LIKE our podcast and please DO SUBSCRIBE !!I really look forward to reading and replying to your thoughts and comments.Many thanksKindest regardsBarry

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