How One Mistake Crashed 60 Dental Offices (ft. Reuben Kamp of Darkhorse Tech)

20/05/2025 39 min Episodio 24
How One Mistake Crashed 60 Dental Offices (ft. Reuben Kamp of Darkhorse Tech)

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Episode Synopsis

Last episode, we sat down with Carrie and Tessa from Dental Insurance Services to talk about how insurance saved us when we got hacked. But what actually causes these attacks? And how do you prevent them in the first place?
This week, we’re keeping the “we got hacked” theme alive and bringing on Reuben Kamp, founder of Darkhorse Tech and our go-to IT expert, to walk us through exactly how dental practices get hacked—and what you can do right now to avoid it.
We cover:


How our practice got hacked (and why it spread to 60 others)


What our IT company should have done


Cloud-based vs. local server: Which is safer?


How remote tools like ScreenConnect can be dangerous


Why your Keurig might be your cybersecurity weak point


What a proper backup actually looks like


The role AI plays in phishing attacks (and defense)


How a bad IT setup can wipe out your entire practice


If you own, run, or work in a dental office—this is required listening. One click could shut you down for months… unless you know what to look for.
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