You walk in, and you should feel like a rockstar.  Andy Koehn shares the secrets behind Koehn & Koehn’s "rock concert" customer experience, and why the jewelry industry has failed to talk to the most important person in the room: the guy. Andy reveals how his no-BS book, The Inappropriate Guide to Buying an Engagement Ring, became the perfect training tool for his team and the guide guys didn't know they needed. He even drops a surprise book recommendation : Steal Like An Artist by Austin KleonFind Andy's book on Amazon and get ready to buy like a guy!Andy Koehn was also featured back in episode #74 of the Happy Hour podcast.

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