It's a Customer's World with Andy Murray

It's a Customer's World with Andy Murray

Por: Sam M. Walton College of Business
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.
49 episodios disponibles

Latest episodes of the podcast It's a Customer's World with Andy Murray

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Steve Dennis on Navigating Leadership and Transformation in a Customer-Centric World 23/04/2024
Sharon Gai on the Importance of First Party Data for the Customer Experience 12/03/2024
Andy Murray, Molly Rapert, and Rod Thomas on Retail Media Networks with special host, Brent Williams 27/10/2023
Chris Riegel on the Rising Importance of Digital Signage in Physical Stores 13/06/2023
Katie Hotze on the Future of Grocery Shopping 30/05/2023
J.K. Symancyk on Customer-Centric Leadership 16/05/2023
Customer Data Strategy with Despina Kokkaraki 18/04/2023
Leading Innovation in Retail Technology with Simon Hathaway 21/03/2023
Customer Experience Strategy with Chris Wallace 14/03/2023
Simon Francis on Helping Marketers Through Transformation 07/03/2023
Ted Wright on Word of Mouth Marketing 28/02/2023
Strategic Challenges in an Evolving Retail Space with Kelly Downey 13/12/2022
The Future of Media with John Sheehy 06/12/2022
The Importance of Industry Standards with Jeff Bustos 22/11/2022
Laura Phillips on Sustainability and Retail 15/11/2022
Eric Howerton on Optimizing the Digital Shelf 08/11/2022
Exploring an Evolving Retail Landscape with Bryan Gildenberg 01/11/2022
Exploring Data & Insights in an Evolving Retail Space with Michael Ellgass 25/10/2022
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