In this episode, we hear the story of Ilana Ben Ari, a social and emotional skills designer, the founder of 21 Toys, and the inventor of the Empathy Toy and Failure Toy. We explore the topic of empathy and what role it plays in our work-life. The story of bringing the empathy toy into the corporate world unfolds into learning how empathy is becoming a more critical skill than ever before. At the end of the episode, we hear an outtake from two 9-5ers on the role of empathy at work. Download the 'Selling Soft Skills' guide here: https://twentyonetoys.com/pages/download-the-guide-to-selling-soft-skillsFollow on Linkedin: https://www.linkedin.com/company/twenty-one-toys/ 

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