Episode Synopsis "Leading Transformation - How To Overcome Organizational Resistance To Change"

Quickly absorb and learn new perspectives and techniques to compliment your ITIL knowledge through the power of audio and Podcasts. In this special Podcast, I interview Don Casson, CEO of Evergreen Systems about Leading Transformation. Evergreen Systems began business in...

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More episodes of the podcast IT Service Podcasts - Featuring ITIL Version 3

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• How To Successfully Implement ITIL Processes - Part 1
• How To Successfully Implement ITIL Processes - Part 2
• ITIL V3 Service Operation PDF
• Leading Transformation - How To Overcome Organizational Resistance To Change
• The 'Secret' To Learning Everything You Need To Know About Implementing ITIL
• How To Implement A Service Catalog - Part One
• How To Implement A Service Catalog - Part Two
• What is the CMDB?