Episode Synopsis "How To Successfully Implement ITIL Processes - Part 1"

ITIL Version Three builds on Version Two with the addition of several important new processes, across the new service lifecycle. It is critical that you know how to successfully design, build, test, implement and improve service management processes to obtain...

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More episodes of the podcast IT Service Podcasts - Featuring ITIL Version 3

• ITIL Expert Training Program - Get ITIL Expert Accredited Online
• How To Successfully Implement ITIL Processes - Part 1
• How To Successfully Implement ITIL Processes - Part 2
• ITIL V3 Service Operation PDF
• Leading Transformation - How To Overcome Organizational Resistance To Change
• The 'Secret' To Learning Everything You Need To Know About Implementing ITIL
• How To Implement A Service Catalog - Part One
• How To Implement A Service Catalog - Part Two
• What is the CMDB?