Listen "Human Error"
Episode Synopsis
IT isn’t just wires and widgets. It’s a minefield of lurking disasters waiting to strike. Few know that better than Mark Settle, 7-time CIO and author, who’s survived more operational horrors than most dare imagine.In this episode, Mark takes us into the shadowy corners of enterprise IT, where outdated processes haunt progress, bad news festers in silence, and AI ignorance prowls like a predator in the dark. He shares battle-tested wisdom from a career spent defusing digital disasters and building resilient, process-driven teams that can take a punch.---------Time stamps:01:23 - About Mark12:28 - Oh, the horror!16:36 - What happens after the big mistake?29:19 - Looking at IT trends36:56 - Don’t be in the sequel---------Links:Find Mark on LinkedInFind Jonathan on LinkedInLearn more about NinjaOneSubscribe on Apple PodcastsSubscribe on Spotify
More episodes of the podcast IT Horror Stories
ITOops
05/08/2025
Bitcoin and Brown Paper Bags
08/07/2025
The Nightmare Phone Call
24/06/2025
Point of No Rollback
10/06/2025
Crisis Clarity
27/05/2025
POS SOS
13/05/2025
Confessions of an Adversary
29/04/2025
Last Out
15/04/2025
No Longer a Drill
01/04/2025
Dead in the Water
18/03/2025