In this episode, Ben Jackson sits down with Kate Lybarger, the director and head of payments innovation at Discover Global Network, to discuss how to think about innovation in the context of technological change. Listen in as they discuss how companies can develop meaningful new products as tech tools like artificial intelligence and open banking reshape financial services.  They cover what innovation means in a company, how to separate tech hype from reality, and why the head of innovation sometimes needs to be the head diplomat in a company.   This podcast was recorded on November 6, 29024, things may have changed by the time you hear it.   Membership Information: Not a member yet? Discover the benefits of joining the IPA, including access to exclusive events and resources. Visit IPA.org for more details.     

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