In this episode, host Sandy Vance chats with Jason Sherwin, the Director of Healthcare Business Development at CLEAR, and James Lindgren, Executive Director for Revenue Cycle Optimization at the University of Miami about identity and healthcare. One problem with identity verification in healthcare is its inefficiency. The friction lies in the number of times consumers and patients have to verify their identity in the intake process or merely attaining their own patient records. The University of Miami Health System is using CLEAR to break down those barriers by way of technological advances and improvements in identity verification.
CLEAR is a secure identity platform that has been in the identity business for over a decade. Formerly operating mainly in airports, they work on tying their customers' verified identities to their credentials using technology such as facial recognition and scanning software. Their vision is to make healthcare more streamlined for their customers by using their single identity platform for healthcare employers, providers, and consumers.
The University of Miami Health System Optimization Department has been innovating new ways to deliver care on both the research and administrative side of healthcare. They are focused on how they can provide an engaging environment for patients while also creating a workflow for healthcare workers that reduces the amount of friction behind the charts
See CLEAR at the Vive Conference (booth 2324). Go to the Vive website to get more information about the upcoming Vive event which takes place in LA on February 25 - 28, 2024.

In this episode you will learn:

What CLEAR is doing to make identity verification easier for the public

How the University of Miami is working to simplify the process of identity verification

What is the problem with identity for consumers, patients, and healthcare workers

How identity and consent work in the world of verification

The adoption of current identity verification practices in healthcare

Why CLEAR participates in the CARIN Alliance work on digital identity

What reducing the friction in the healthcare intake system looks like



A Little About Jason:
Jason Sherwin currently leads healthcare business development at CLEAR where he focuses on how CLEAR’s single, interoperable identity platform can deliver value to health systems and payers, digital health and more. Prior to CLEAR, Jason spent 10+ years at NYU Langone Health, where he built their Virtual Health program, including during the organization’s response to the COVID-19 surge. He also led product management for NYU Langone’s Department of Radiology and deployed Epic across the enterprise. Jason earned his MBA at NYU Stern School of Business and his undergraduate degree from Skidmore College.
 
A Little About James:
James Lindgren has served as the Executive Director for Health System Optimization at the University of Miami Health System (UHealth) since October 2021. In this role, James leads a team of solution architects that serve to liaise between the UHealth IT department and UHealth Ambulatory, Hospital, Revenue Cycle, and Finance operational teams. His teams work to help identify and implement solutions that leverage industry best practices and smart technology that solve chronic and acute operational challenges.

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