In this episode of BizBlend Podcast hosted by Sana, we uncover an unexpected truth — that small actions can drive massive impact. Joining us is Tom Hagerty, retired corporate executive, leadership mentor, and author of The Business of Relationships. Together, they explore how something as tiny as a mosquito can teach us about influence, intention, and human connection in leadership and business.
Tom shares insights from his decades in corporate leadership, connecting lessons from top CEOs like Jack Welch and Anita Roddick (founder of The Body Shop) to the core of human relationships — honesty, trust, resilience, and accountability. This thought-provoking conversation dives into why businesses are losing billions due to failed relationships, how loneliness and disconnection are reshaping workplaces, and why “changing before you have to” might be the most human leadership principle of all.

About the Guest:
Tom Hagerty is a retired corporate executive, author, and speaker with over 40 years of leadership experience. Known for his ability to blend business strategy with emotional intelligence, Tom’s book The Business of Relationships redefines leadership through empathy, accountability, and authentic human connection. He frequently writes and speaks on restoring relationship health in organizations and beyond.
Key Takeaways :


Small actions — like the persistence of a mosquito — can create lasting impact in leadership and relationships.


Anita Roddick’s story reminds us that resilience and ethics in business can change industries, even when starting small.


Failed relationships and lack of trust cost businesses trillions globally — connection is the ultimate productivity driver.


“Change before you have to” applies not just to companies but to people — real growth starts with accountability.


Friendship and belonging are essential to well-being; technology can’t replace authentic connection.


Business leaders must take responsibility for cultural change — people-first organizations outperform systems-first ones.


Proactive communication and empathy can transform disengagement into purpose and teamwork.


Relationships, not metrics, sustain long-term success and mental well-being at work.


How to Connect with the Guest:
Connect with Tom:
Email: https://thetomhagerty.com/
LinkedIn
Facebook

About the Podcast:
BizBlend Podcast — where business meets humanity. Hosted by Sana, each episode explores how emotional intelligence, perspective, and leadership mindset shape the modern workplace and the relationships that drive it.

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Disclaimer
This episode is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect those of the host or Healthy Mind By Avik™️. No harm, defamation, or discredit is intended toward any person, organization, or brand mentioned.

About Healthy Mind By Avik™️
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