Ever made a mistake and wonder what the impact will be? Today I have the ability to show you.  As leaders we need to work to continually hone our craft. I had a conversation recently that reminded me of the critical role systems have inside business.  See I realized one of my clients who has seen what most would call good success while we have been working together should have been generating significantly more revenue and profit inside their business.  When we first began working together I did not ask enough questions. The issues we identified were real enough, the solutions we implemented worked just fine but there was a deeper level issue that was not exactly business related which needed solved.  Join me for an interesting lesson in why having that structured onboarding process makes a massive difference for your clients and their businesses.    If you found value in this episode please reciprocate and leave a review.  If you have additional questions and would like to connect you can reach me here:

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