Wed, 6th Aug 2025

06/08/2025

Listen "Wed, 6th Aug 2025"

Episode Synopsis

In this week's Financial Services Online podcast, Paige Estritori reports on the industry's latest news. Key highlights include the success of Brisbane-based firm, IVAA Claims, in preventing $2 million in fraudulent claims with their innovative fraud detection tool. Concerns are raised over the lack of affordable life insurance advice accessible to young Australians, with only 11% of 18-to-34-year-olds obtaining formal financial advice. CALI CEO Christine Cupitt advocates for immediate action. Digital advancements in the industry continue with EQ Pathology's HealthIQ, which introduces a digital alternative for acquiring Personal Medical Attendant Reports. The episode concludes with the Council of Australian Life Insurers' upcoming comprehensive review of the Life Insurance Code of Practice, focusing on mental health claims, appropriateness of claims process, and enforceability.