Inspired Marketing: Cisco's Jeanne Quinn and Kelsi Doran on Digitizing the Customer Experience

Inspired Marketing
06/05/2019 20 min
Inspired Marketing: Cisco's Jeanne Quinn and Kelsi Doran on Digitizing the Customer Experience

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Episode Synopsis

Upgrading the way they "did marketing" led Jeanne Quinn, Senior Manager, and Kelsi Doran, Strategy and Operations Lead, to great success with the Omnichannel department of Cisco. Using an agile approach and starting with what was in front of them helped the team create a plan for an improved customer experience. Learn more about their efforts and some outstanding results!

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