Listen "Hong Kong, Shenzhen and the Globe: an in-depth #Fintech talk with @mattldooley"
Episode Synopsis
Matt Dooley, founder and MD of Connected Thinking and an official member of the "Fintech Mafia" (see @FinTechMafia) discusses a range of digital banking and FinTech topics including online 2 offline platforms and P2P payment / lending ecosystems such as WeChat, Taobao, and Alipay. Matt reveals how social media stalwart Facebook is now 5 years behind the overall experience of the likes of Alibaba and Tencent. He then further explains how China's trailblazing tech giants are revolutionizing the overall customer experience across the FSI space and what implications emerging technologies such as Siri 3.0, IoT and AI will have on your personal digital data and privacy. A must listen for Chief Digital Officers, Chief Technology Officers and Chief Data Officers.
More episodes of the podcast InspireCast Customer Experience Podcast
Mostafa El-Bermawy on the concept of #CX Filter Bubbles + the linkage between politics & #CX
27/10/2017
Founder of Jersey Jack Pinball, Jack Guarnieri w/ @ScottDraeger on innovation, great CX & passion
13/07/2017
@AnnetteFranz discusses the rise of the customer experience (#CX)executive within the C-Suite
13/07/2017
Former Naval Officer turned CEO Coach David Quick (@helpingbulls) discusses employee engagement
23/05/2017