13 - Is voice a good fit for MSPs?

06/03/2022 20 min Temporada 1 Episodio 13

Listen "13 - Is voice a good fit for MSPs?"

Episode Synopsis

Voice enables MSPs to limit churn and drive revenue, but it can also introduce complexity to provisioning, support and billing processes. In this episode Brendan and Nick run through the pros/cons and the ways that voice can be incentivised for all stakeholders to get the best possible outcomes for all involved.