Patient Experience - Part 2

01/12/2023 57 min Temporada 1 Episodio 2
Patient Experience - Part 2

Listen "Patient Experience - Part 2"

Episode Synopsis

In this episode, Ben continues to look at the non-clinical roles that are helping to ensure a great patient experience. He speaks to a hospital volunteer working on the stroke ward talking to patients in recovery, meets a receptionist in the pre-op department and finds out what the Macmillan Cancer Navigator team do. Plus Ben gets a chance to talk with the Head of Sustainability across Frimley Health Trust.