Revolutionizing Global Business Services: A Journey Towards Exceptional Customer and Employee Experience

Innovation Today
17/11/2023 36 min Episodio 23
Revolutionizing Global Business Services: A Journey Towards Exceptional Customer and Employee Experience

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Episode Synopsis

With continuing market uncertainty, global business services (GBS) have become a business imperative. In this episode of Innovation Today, Jessica Constantinidis, ServiceNow Field Innovation Officer, discusses the value of global business services, the path to optimizing the customer and employee experience, and what comes next with Dr. Scott Mason, Partner & COO Switzerland, EY.See omnystudio.com/listener for privacy information.

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