From our latest event, Elevating Collections 2025, watch Paul Heywood, Chief Data and Analytics Officer at Equifax UK delve into the vital topic of economics in collections, providing a comprehensive view of the consumer finance landscape. Drawing on his extensive expertise, Paul talks on the wider macro environment of consumer finance, trends from last year and what we expect to see for the year ahead. Building on the impactful sessions led by Dennis Sanford-Casey at previous events, Paul continued to showcase how Equifax’s data can empower businesses to better understand consumer behaviour and navigate arrears trends across markets.

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