No Sight, No Service? A Blind Customer’s Struggle with HostGator

11/10/2023 49 min Episodio 246
No Sight, No Service? A Blind Customer’s Struggle with HostGator

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Episode Synopsis

In this episode of iCantCU, I share the story of being put on HostGator's Blacklist. That's not the same one as the one Raymond Reddington is on. I wasn't notified, and it took support more than a day to tell me. I talk about chatting to support without using a screen reader, which is also challenging. Things might have been easier if I had Dembe to lend a hand. Once I migrate all my sites and clients' sites to SiteGround, I'll be done with HostGator after 19 years as a customer. Being in business has challenges whether blind or sighted. Show notes at https://www.iCantCU.com/246  Links Mentioned HostGator affiliate link: https://partners.hostgator.com/c/2754730/1772880/3094  My new host is SiteGround (affiliate link): https://www.siteground.com/index.htm?afcode=f59e91b9cbc71a3ef625daed6c2c5810.  Believe You Can! 2023 The 4th Annual Believe You Can! Talent Show for blind and visually impaired performers is coming to screens everywhere on 10/14! Want to support the Keystone Chapter? Tickets are on sale now at https://www.believeyoucan.live/tickets/. There is a bunch of cool merch for the show! Check it out at https://www.BelieveYouCan.live/gear/. Learn More About Descript The transcript from this episode is done using Descript. Squadcast is now part of Descript, and I'm excited to try it when recording an interview. Try out Descript for free at https://www.descript.com/?lmref=Yw2dhQ. This is an affiliate link, so I'll earn a commission if you pay for the app. Thanks! Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 085 In episode 085, David speaks with NFB of PA's Second Vice President and State Convention Chair Emily Gindlesperger about the upcoming State Convention in Harrisburg. Emily tells us about the hotel, the agenda for the event, and everything you need to know about the convention in November.   Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709  Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI IHeartRadio https://www.iheart.com/podcast/263-white-canes-connect-89603482/ YouTube Https://www.youtube.com/@pablindpodcast White Canes Connect On Twitter Https://www.twitter.com/PABlindPodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O  Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg  Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0  Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/  Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2  Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT  Heart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj  Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at [email protected].