Hands-on people-centred leadership - with Victoria Sugg

26/08/2025 24 min Episodio 28
Hands-on people-centred leadership - with Victoria Sugg

Listen "Hands-on people-centred leadership - with Victoria Sugg"

Episode Synopsis

How do you help 300 people understand their impact on the business?
Victoria Sugg is CEO of the creative comms agency, Emperor. She’s been leading a team of over 300 people across the UK and UAE for the past 3 years.

In this episode, Victoria shares how she:

Regularly explains what’s happening with the business and its strategy, then translates this into what it means for everyone day-to-day
Sits down with all new joiners to explain the history, culture, ambition, and their role in achieving it
Maintains channels to stay connected to the team, understanding what they think and want from the business
Has a Partner Board of diverse team members, acting as a bridge between the wider team and leadership
Is hyper-transparent about business performance and how everyone can influence it
Observes the five B Corp buckets - governance, clients, environment, community, people


With a strong background in new business, Victoria has a people-centred leadership style and encourages her team to be proactive, interested, and interesting.

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