In this episode, Juliette Denny talks with community leader Marcy Kravit about the intersection of AI, empathy, and human-centered innovation.Together, they explore how technology can transform communities — from fiber-optic upgrades that increase property value to AI that makes daily life more efficient — while reminding us of the one thing machines can’t replace: heart.You’ll hear:– The “reality-TV” meeting that taught Marcy the power of empathy 😅– Why she believes email is dying and “hyper-personalized engagement” is next– How AI will reshape property management and leadership– The advice she’d give her younger self (and every new leader)🎧 Watch the video version on YouTube: https://youtu.be/Fdni11x_ocYConnect with Marcy: marcykravit.comBuy Common Sense Community Management here: https://a.co/d/8Hk5qd3

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