ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "HR Bites - Customer Service NIGHTMARES (w/ Lisa Carper)"
Episode Synopsis
Listen to the new "HR Bites", a mini-episode of HR Stew. In this episode, Regina and Holly have guest Lisa Carper to share personal stories of customer service nightmares. Lisa recounts a visit horrific visit to Urgent Care, Regina discusses a recent disappointing experience with a PA, and more in this episode. The hosts reflect on whether they should have complained and the potential impact of customer complaints.
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