ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Optimizing Customer Experiences With the 4 CX Pillars With Adrian Brady-Cesana"
Episode Synopsis
Problem: How to optimize customer experiences to reduce customer churn? Adrian is a customer service guru. He has built his business around the importance of customer experiences. Today we’re going to talk about how you can reduce your rate of customer churn.How do you slow down the number of customers that switch from your service to a different one or swap from your product to a competitor’s product?
In God we trust