Ever wonder why some businesses plateau while others explode into empires? In this episode, we dive deep with John Hewitt, who built not one but two tax preparation empires—Jackson Hewitt and Liberty Tax Services—scaling to over 6,000 locations before a $500 million exit.Discover why principles trump policies, how "losers love rules," and why you might need to become the "laziest person on the planet" to scale effectively. Learn the counterintuitive leadership approaches that separate empire builders from mere business owners, including why you should let your team struggle sometimes and how to spot the "brilliant jerks" that can poison your culture.Whether you're running a small business or dreaming of building the next billion-dollar enterprise, this episode reveals the real secrets of scaling—and they're not what you might expect.Keywords: business scaling, empire building, leadership development, company culture, John Hewitt, business growth, franchise success, tax preparation business, management principles, hiring strategies

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