Hotel Soprana: A Year in Hotel Life

Por: Diana Soprana
Hotel Soprana Podcast offers a captivating journey through a year in hotel life.
Hosted by Diana Soprana, founder of Soprana Personnel International, and executive and process coach Sebastian Wanitschka, we look into the dynamic world of hospitality through the lenses of almost 20 years within the industry. From recruitment challenges to technologies, evolving guest expectations, together with our guests we will provide insights and solutions for every season.

Join us as we explore trends, share expert advice, and elevate the hotel industry. Your window into the heart of hospitality awaits.
17 episodios disponibles

Latest episodes of the podcast Hotel Soprana: A Year in Hotel Life

Training your hospitality team - expenses or an investment? 12/12/2025
Season 2, Episode 2 - Hospitality Recruitment in Germany 07/07/2025
Season 2, Episode 1 - Guest complaints 01/05/2025
Episode 14 - Processes vs. technologies in hotels 07/10/2024
Episode 13 - Hospitality hiring for short- and long-term? 14/08/2024
Episode 12 - Handling hotel visitor complaints 09/07/2024
Episode 11 - Standards vs. exclusivity in hospitality 10/06/2024
Episode 10 - Interview with Hotel Soprana visitor Tomas Perers 24/04/2024
Episode 9: April - How to onboard and train new hotel team? 03/04/2024
Episode 8: Excellence in hospitality with Ueli Bohnenblust 08/03/2024
Episode 7: March - how to hire for your hotel and not get ghosted by candidates? 02/03/2024
Episode 6: February - 5 Love Languages of Your Clients and Team members 02/02/2024
Episode 5: January - getting ready for different generations' travellers 12/01/2024
Episode 4: December - Wishlist for Hotel Success 01/12/2023
Episode 3: November - Investing in long-term growth: Team training and Upskilling 26/10/2023
Episode 2: Skiing Season Prep: Overcoming Workforce Challenges 05/10/2023
Episode 1: Embracing Tech Innovations in Hotels 28/09/2023
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