What does it take to build cohesive teams and foster strong leadership in the fast-paced world of hospitality?
In this episode, I’m joined by Noelle Labrie, a leadership development expert who knows firsthand the unique challenges restaurant operators face. From high turnover and inconsistent service to the struggle of developing managers while juggling daily operations, she’s seen it all—and she’s created a solution.
Noelle Labrie’s career in hospitality has taken her across the world – from Latin America to Hawaii to the Middle East. Previously, Noelle Labrie held the position of Regional Training Manager for P.F. Chang’s, where she opened more than 20 new restaurants in the Southwestern United States and Hawaii. She also oversaw the opening of P.F.Chang’s first international location in Mexico City as well as two other new restaurants in two brand-new countries for the chain in Latin America. While at P.F. Chang’s, Noelle oversaw the training programs for more than 30 restaurants. She also led training and operational teams for 25 food brands, ranging from luxury dining to food retail in Kuwait during her time with the Alshaya Group. 
In all of her previous roles, she implemented training programs for every level of staff, including new and existing employees as well as the training managers under her. A leader of leaders, Noelle Labrie became a solopreneur and opened her consultancy, Tri-Skill Consulting, in 2023. Today, she draws on her experience in the hospitality field to customize restaurant-specific training programs and help General Managers, Area Leaders, and Directors feel confident in their teams and their culture. 
In this episode, we talk about how targeted leadership development can reduce costs, improve morale, and foster a strong culture in any hospitality business. In hospitality, people are the backbone of your organization. Great training is critical to retention, ensuring processes are smooth, and delivering a stellar guest experience
Whether you're trying to grow individual leaders, build a more cohesive team, or assess and revamp your entire training approach, this conversation offers real insight into what today’s restaurant leaders need—and how to get there.
Watch the episode on YouTube: https://youtu.be/6w1wv28kDt8 
Meet our Hospitality Hero, Noelle Labrie:
https://www.linkedin.com/in/noelle-labrie-94158856/ 
https://www.tri-skillconsulting.com/
 

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