In this episode of the Honeypot Podcast, Fredrik Heghammar and Alexander Wennerberg discuss the critical importance of involving the frontline workforce in organizational decision-making. They explore the challenges faced by frontline workers, the need for better data collection, and strategies for fostering a culture of contribution. The conversation highlights the significance of transparency, recognition, and effective communication in enhancing employee engagement and performance. A case study on Halfords illustrates practical applications of these concepts, emphasizing the role of technology in facilitating continuous improvement workflows.
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