Episode 170: Improving Customer Experience!

01/09/2025 1h 12min

Listen "Episode 170: Improving Customer Experience!"

Episode Synopsis

In this episode, Sean and Catherine discuss ways to enhance the client experience in their business, focusing on the initial interaction process, the use of AI tools for productivity, and the importance of follow-up communication. They also share personal anecdotes about their week, including Catherine's cushion crafting project and Sean's insights on AI tools. The conversation transitions into a fun segment of construction trivia, highlighting their knowledge and humor in the industry.