💥 We’re live from the ISSA Business GrowthStrategies conference with the first of three special mini episodes! Co-hosts Karina Neff and Caden Hutchens sit down with Channing Johnson, President of KP Building Services, for a powerful conversation on leadership,perfectionism, and scaling tech the right way.From emotional burnout to building SimonServe (acustom-built operations platform), Channing shares hard-earned lessons on growth, delegation, and trusting your team—plus one unforgettable company ritual involving a headstone.In This Episode:🔹 Quick Control:Last episode: Scaling Smarter with Alex Crowley and Brad Klein – recorded live from ISSA BGSComing up next: Mini Episodes 2 and 3, featuring more onsite conversations from ISSA HQ🔹 Clear Cache:How perfectionism almost stalled KP Building Services’ growthThe role of therapy, EO, and executive coaching in becoming a better CEO“Trust but verify” as a leadership mindsetThe burial of status quo: a literal headstone and company-wide resetBuilding SimonServe to reduce manual labor, unify operations, and prep for M&AUsing tech to create role clarity, time savings, and long-term team buy-inLaunching What’s the Stuck?—Channing’s coaching and consulting venture for ops leaders💡 Whether you’re leading a BSC, building aplatform, or coaching your team through change, this episode is your permission slip to slow down, let go, and scale smarter.🎧 Subscribe & Follow Hard Refresh on Spotify, YouTube, or wherever you get your podcasts.Connect with the Hosts & Guest:Karina Neff – https://www.linkedin.com/in/karina-neff-01b0782a/Caden Hutchens – https://www.linkedin.com/in/caden-hutchens/Channing Johnson – https://www.linkedin.com/in/channing-johnson-a0833925/

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