JIM HARTER, Ph.D., is Chief Scientist, Workplace for Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. The bestselling author of 12: The Elements of Great Managing, Wellbeing: The Five Essential Elements, Wellbeing at Work,and the No. 1 Wall Street Journal bestseller It’s the Manager, Harter has also published articles in many prominent business and academic journals. His newest book is Culture Shock, a look at the workplace of today in the wake of the pandemic and the move to remote and hybrid environments. www.gallup.org   https://www.gallup.com/workplace/469790/culture-shock.aspx

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