In the sixth episode of our ‘In Conversation with…’ podcast series for 2022, Lucy Lewis speaks to David Liddle, founder and CEO of TCM Group and best selling author.David is passionate about reforming organisational culture and HR conflict resolution processes, believing we need to move away from the retributive systems of blame, shame and punishment within workplaces. David explains how managing conflict needs to become a strategic priority, with dialogue having primacy rather than retribution. Ultimately, HR will need to decide if they want to focus on people, culture and values or simply governance, rules and processes. David finishes by talking about the clear business benefits of shifting to a people centred, purpose led and values based leadership system. After listening to David’s conversation, you won’t feel the same way about the grievance process found in every employee handbook.

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