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Listen "5: Jaspal Singh | "The Importance of Belonging" "
Episode Synopsis
Jaspal Singh famously said: “Anyone can drive a bus, but not everyone can be a bus driver.” The ex UK CEO of ComfortDelGro is highly attune to the mindset that gets the country moving; after all ComfortDelGro’s London subsidiary, Metroline, carries 1million people a day. Jaspal is back in his homeland of Singapore, where he previously spent 27 years as a government advisor. Jaspal is full of quirky wisdom and shares his philosophy on the world of work.
On the subject of companies currently being forced into digital maturity due to the crisis, he says “2021 will actually be more like 2030.” His vision for the Frontline of the Future is one where we get back to basics: honour, respect, and belonging. This sense of belonging, or, Maslows Third Hiararchy of Needs, is a key theme throughout the episode: “it’s why we join clubs, why we have families.” So how will we let employees know they belong when they no longer come into an office?
In Jaspal’s opinion, it’s all about communication: speaking to each employee as if you were doing so one-on-one, reassuring them, letting them know their value. He assures Peter Durkin that ‘a culture of caring’ is the only way forward. For this and much more, check out Frontline of the Future, the best Frontline Worker Podcast.
On the subject of companies currently being forced into digital maturity due to the crisis, he says “2021 will actually be more like 2030.” His vision for the Frontline of the Future is one where we get back to basics: honour, respect, and belonging. This sense of belonging, or, Maslows Third Hiararchy of Needs, is a key theme throughout the episode: “it’s why we join clubs, why we have families.” So how will we let employees know they belong when they no longer come into an office?
In Jaspal’s opinion, it’s all about communication: speaking to each employee as if you were doing so one-on-one, reassuring them, letting them know their value. He assures Peter Durkin that ‘a culture of caring’ is the only way forward. For this and much more, check out Frontline of the Future, the best Frontline Worker Podcast.
In God we trust