ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "What is Service Design"
Episode Synopsis
Service design is the process of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between the service provider and its customers. It combines principles from disciplines like Design Thinking, User Experience (UX) design, human-computer interaction, and service management to create solutions that are functional, usable, desirable, and accessible.
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