In this episode of the Friends for Life Podcast, Tony Stuart—CEO of Friends for Life and a veteran Direct Support Professional with over 20 years of experience—explores a critical but often overlooked skill in the field: emotional intelligence. Tony shares personal stories and practical insights on how DSPs can better connect with the individuals they support by being more self-aware, empathetic, and emotionally responsive. From learning to truly listen without reacting, to knowing when to be vulnerable, Tony offers a raw and honest look at what it means to support someone beyond just the task list. Whether you're a new DSP or have been in the field for years, this conversation is a must-listen for anyone looking to deepen their impact and build more meaningful relationships in disability services. Topics Covered: Signs of lacking emotional intelligence as a DSP How emotional reactions can damage trust The importance of asking "How are you?"—and meaning it Balancing vulnerability and professionalism Why timing is everything in emotional communication 🔗 Resources mentioned: IntellectAbility – ReplacingRisk.com Assured Health Services – assuredhealthohio.com Reliable Drug & Alcohol Testing – reliabdrugtest.com THS Remote Supports – thsrss.com 🎧 Tune in, reflect, and join the conversation on how emotional intelligence can transform the lives of those we support—and our own.

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