In this engaging episode of Founders, Future with host Laura Skinner, we dive into the fascinating world of human performance and error reduction with Ginette Collazo, founder of Human Error Solutions. Ginette shares her journey from leading training departments in the pharmaceutical industry to creating her own consultancy that tackles the intricate challenges of human error in regulated environments.Ginette explains how she recognized that training alone wasn’t addressing the root causes of mistakes, sparking her mission to design systems and processes that account for human limitations. From memory constraints to visual fatigue, her innovative approach focuses on adapting environments to improve reliability and performance.Throughout the conversation, Ginette offers thought-provoking insights into the challenges of scaling a niche business, the power of referrals, and the importance of maintaining confidentiality in her work. She also sheds light on her plans for growth, the evolving role of technology and AI in error reduction, and her efforts to educate industries on a problem often overlooked.

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