In this episode of Founders, Future, host Samuel Konzem welcomes Daniel Hoesing, the president of Predictive Customer Behavior Index. Daniel shares the inspiration behind his company, which was founded nearly nine years ago with a focus on process engineering and change management. He discusses how understanding customer behavior through data-driven insights has transformed decision-making for businesses.Throughout the conversation, Daniel delves into the challenges he faced while building his company, the evolution of predictive analytics in customer experience, and the strategies he’s implementing for future growth. Whether you're an entrepreneur, business leader, or tech enthusiast, this episode offers valuable insights into leveraging data for competitive advantage.

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