Listen "Episode 2 Anger"
Episode Synopsis
Ever been faced with an angry customer? Perhaps you've been drawn into an argument without realising it? This episode discusses the emotion of anger - we look at why it happens, what you can do to diffuse it and why self-care is so important when faced with angry people. Learn some great tips on coping and managing tough situations.See omnystudio.com/listener for privacy information.
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S2. Ep6. Plan Avoidance
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