Today I speak with Ali Taylor, a multi-disciplinary clinic owner who struggled to find a beautiful and practical online booking and electronic charting software for her Canadian clinic. Her long-time friend, Trevor, built her a solution as part of the website. Other practices were interested in using this new tool and so they partnered to build a full online practice management solution, called Jane App.  I use Jane App in my Canadian Private Practice and I am so excited for Ali to share with us what she has learned about running her practice on the cloud, as well as the lessons from over 20 000 practices around the world who transitioned to the cloud and are now part of the Jane community. MEET ALI TAYLOR Ali owns a multi-disciplinary clinic in North Vancouver, BC, which she opened in 2011. At the time she struggled to find beautiful and practical online booking and electronic charting software for her practice, and so (her now co-founder) Trevor built her a solution as part of her website. Other practices were interested in using this new tool, and so Trevor and Ali partnered to build out a full online practice management solution called Jane. Ali is excited to share what she's learned about running not just her practice "on the cloud" but also lessons from the over 20,000 practices around the world who transitioned to the cloud and are now part of the Jane Community. Learn more: Website Instagram  Facebook IN THIS EPISODE: Finding a solution to the problem Supporting Canadian small businesses by helping the helpers The 4 main components of Jane App Technology adoption in mental health Canadian Cloud-based practice management software Finding a solution to the problem In 2011 when Ali was opening her own Canadian clinic in Vancouver, BC, she knew that she needed a way for people to book online appointments easily. There was no such software that existed. Trevor, Ali's friend (who is now the co-founder of Jane) was building her website and she kept on showing him what she needed and wanted. In the space of 6 weeks, he built a solution into Ali's website and this became the framework for the Jane App. Supporting Canadian small businesses by helping the helpers Ali had initially thought about franchising her Canadian business, but decided against it and further ventured down the software development area. Her reasoning for this was that it's so lonely being a clinic owner and the idea of working with a partner was really appealing to her. Small business owners don't get heard very often, and therefore there is not a lot of support for them. Jane's mission is to help the helpers and solve the problems they are facing by offering solutions that can improve the way they run their private practices. The 4 main components of Jane App Jane allows you to book, chart, schedule, invoice, process payments, and run your whole practice online. Scheduling Documentation Billing (including insurance billing) Online booking Technology adoption in mental health At the time, Ali and her team expected Canadian mental health practitioners to be a year or two away from wanting to adopt an online platform. They started building telehealth and a few new features that would be beneficial to mental health practitioners, but then the pandemic hit and it jump started this technology adoption. Within two weeks Jane App offered telehealth and at no cost at all! Connect with me:  Instagram Resources Mentioned and Useful Links:  Ep 10: How to Attract Clients With My Canadian Website? Live Consulting With David Mitchell Jane App - use the promo code FEARLESS for a 1 month grace period Purposely - Where Business Meets Purpose Sign up for my free e-course on How to Start an Online Canadian Private Practice Rate, review, and subscribe to this podcast on Apple Podcasts, Google Podcasts, Stitcher, Spotify, Amazon, and TuneIn.

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